FAQs

We develop our backpacks with our team in Berlin.
Our products are all produced under fair working conditions in the EU.
This creates a minimal carbon footprint and a transparent supply chain.

You can find us in direct sales at the most beautiful weekly markets in Berlin.

Saturdays from 10:00 a.m. to 3:30 p.m

- Boxhagen market in Friedrichshain

- Market at Kollwitzplatz in Prenzlauer Berg

Bike fairs, special markets, Christmas markets and specials can be found on Instagram & Facebook.

Since the seams of our backpacks are not welded, we speak of
water-repellent and not waterproof.
That's why we recommend our Rain Cover in black or neon yellow.

All models are vegan except for the Lu model.
For this we use a vegetable tanned leather.

We recommend cleaning the backpack with a damp cloth or sponge and a little mild detergent. It must not be washed in the washing machine, as the impregnation will be lost there.

All discounted products purchased at outlet prices at trade fairs, markets and events are non-returnable.

As soon as our warehouse has shipped your order, you will receive a confirmation email with the tracking link and all other details.

We deliver to many countries worldwide. You can find more detailed information in our terms and conditions. Standard shipping within the EU takes a total of 2 to 5 working days, outside the EU 6 to 8 working days. Delivery usually only takes a few days.

Yes, all items, except 'Sale' items, can be returned at your own expense if unused. If returned, the items will be inspected and refunded within 14 days. All returned items must be new, unused and in the original packaging with all tags and hangtags attached. Further information can be found in our terms and conditions. Please remember: Returns harm the environment and are expensive.